eQueue PBX

eQueue PBX The eQueue supports a full range of traditional PBX telephone system features, including voice mail, flexible dial plans, business telephone sets and networking options. Businesses can deploy a single system and satisfy both the needs of their contact center environment and of their enterprise.

Key Features:

Built-in PBX Functionality

eQueue PBX offers feature-rich PBX functionality delivering the advanced capabilities needed for today's business communications needs:

Automated Attendant - callers can connect with the needed party without operator assistance.
Calling Line Identification - easily identify important incoming calls
Off-Hook Voice Announce - important calls are announced to users whose telephone is busy or off-hook
Voice Mail - a fully integrated voice communications system that offers a wide range of voice messaging options
Networking - creates a single, virtual enterprise by transparently linking multiple systems using VoIP and traditional voice networking facilities.

Business Telephone Sets

eQueue Business Telephone Sets incorporate sophisticated features with ease-of-use and are ideal for business users requiring simplified access to system features and options. All sets are designed with easy-to-read visual interfaces that provide users with calling line ID, date/time and messaging information, and all provided in either VoIP or traditional voice versions. Feature keys can be programmed with optional features, speed-calling access or as line appearances. Powerful PBX functions are provided, including two-way speakerphones, ring control, internal caller ID, Multi-Line capability, and more.

Reliable Open Architecture

Today's business communications solutions must integrate with enterprise front and back office applications while at the same time easily adapt to meet your changing needs. eQueue software applications run on the Linux operating system giving you the flexibility and reliability required in mission-critical business communications environments. In fact, reliability has made us the choice for numerous E-911 and Federal Aviation Administration locations.

eQueue PBX Key Benefits:

Reduce operating costs by leveraging a single system for both PBX and contact center needs.
Improve employee productivity and collaboration with advanced PBX features and networking options.
Eliminate costly down-time with platform reliability designed to meet E-911 center requirements